# Joanne Lockwood — The Inclusive Culture Expert > Joanne Lockwood — "The Inclusive Culture Expert" — is a keynote speaker, workshop facilitator and podcast host helping organisations build cultures where inclusion isn't a policy, it's how things work. Full-text reference for AI assistants: https://joannelockwood.co.uk/llms-full.txt ## Key pages - [About Joanne](https://joannelockwood.co.uk/about) - [Speaking topics](https://joannelockwood.co.uk/topics) - [AI keynote — AI, Belonging and the Human Future of Work](https://joannelockwood.co.uk/topics/ai-belonging-future-of-work) - [Rates & fees](https://joannelockwood.co.uk/rates-fees) - [Speaker kit & downloads](https://joannelockwood.co.uk/speaker-kit) - [AV & technical requirements](https://joannelockwood.co.uk/technical-requirements) - [Frequently asked questions](https://joannelockwood.co.uk/faq) - [Inclusion Bites podcast](https://joannelockwood.co.uk/podcast) - [Guides — inclusion philosophy & thought leadership](https://joannelockwood.co.uk/guides) - [Self-checks & diagnostics](https://joannelockwood.co.uk/diagnostics) - [AI in practice](https://joannelockwood.co.uk/ai-in-practice) - [Contact / book a call](https://joannelockwood.co.uk/contact) ## About Joanne Lockwood is "The Inclusive Culture Expert" — a keynote speaker, workshop facilitator, podcast host and consultant, and founder & CEO of SEE Change Happen. Her route to the stage is unusual: over two decades in IT and STEM (the Royal Air Force, UK cable TV start-ups, the private bank Coutts, NM Schroder Financial Management and insurer Royal & Sun Alliance) and running her own technology businesses, before moving into HR and people consulting. That technical grounding is why her work on the human side of AI lands with leaders. As a transgender woman she brings lived experience and authenticity, but leads with professional expertise. She is a Fellow and former Chair of the Professional Speaking Association UK&I, a Member of the Institute of Equality and Diversity Professionals, a CPD-accredited speaker, has appeared on Channel 4's "The Making of Me", and is a former Trustee of LGBT+ youth homelessness charity akt. Accreditations: Fellow of the Professional Speaking Association UK & Ireland (FPSA), Fellow of the Institute of Equality and Diversity Professionals (FIEDP), Fellow of the Royal Society of Arts (FRSA), and an Accredited Speaker with The CPD Standards Office. ## Speaking topics - [AI, Belonging and the Human Future of Work](https://joannelockwood.co.uk/topics/ai-belonging-future-of-work): The flagship keynote — what AI really means for people, belonging and leadership, and how to keep humans at the centre as work changes. - [Inclusive Culture & Belonging](https://joannelockwood.co.uk/topics/inclusive-culture-belonging): Building everyday cultures where people feel they belong and can do their best work. - [Inclusive Leadership & Engagement](https://joannelockwood.co.uk/topics/inclusive-leaders-journey): Helping leaders lead inclusively and lift engagement, beyond box-ticking. - [Inclusive Recruitment](https://joannelockwood.co.uk/topics/inclusive-recruitment): Attracting and hiring diverse talent through fairer, more inclusive recruitment. - [Diversity, Equity & Inclusion](https://joannelockwood.co.uk/topics/diversity-inclusion): Practical, human DEI that moves from intention to measurable change. - [LGBTQIA+ Inclusion & Pride](https://joannelockwood.co.uk/topics/lgbtqia-inclusion-pride): Authentic LGBTQIA+ inclusion, allyship and Pride that lasts all year. - [One Transition, Two Perspectives](https://joannelockwood.co.uk/topics/one-transition-two-perspectives): A fireside conversation with Joanne and her wife, Marie Manley — transition, relationships and leading inclusion when the climate feels hard. - [The Reluctant Mentor](https://joannelockwood.co.uk/topics/the-reluctant-mentor): A reflective signature keynote on imposter syndrome, lived experience and the courage to stop resisting the word "mentor" and become intentionally useful. - [Hold the Rope](https://joannelockwood.co.uk/topics/hold-the-rope): A signature keynote on allyship as commitment — showing up when it counts, and calling people in, not out. ## Guides — Joanne's philosophy & thought leadership - [#PositivePeopleExperiences](https://joannelockwood.co.uk/guides/positive-people-experiences): Why positive people experiences matter — and the Smile · Engage · Educate mantra behind building inclusive culture one interaction at a time. - [Allyship: hold the rope](https://joannelockwood.co.uk/guides/allyship-hold-the-rope): Real allyship isn’t a badge or a march — it’s holding the rope when it counts, and calling people in, not out. - [Building a culture of belonging](https://joannelockwood.co.uk/guides/building-a-culture-of-belonging): What belonging really means, why it matters, and the everyday leadership habits that create it. - [Neuroinclusion at work](https://joannelockwood.co.uk/guides/neuroinclusion-at-work): Including and getting the best from neurodivergent colleagues — design for the edges, lead with strengths, and make it safe to ask for what helps. - [AI, belonging & the future of work](https://joannelockwood.co.uk/guides/ai-belonging-and-the-future-of-work): How AI is reshaping work — and the choices that keep humans, belonging and trust at the centre. - [Beyond the DEI acronym](https://joannelockwood.co.uk/guides/beyond-the-dei-acronym): Why Joanne drops the acronym and says the words — diversity, difference, equity, inclusion, belonging — to bring people in. - [You can’t be what you can’t see](https://joannelockwood.co.uk/guides/you-cant-be-what-you-cant-see): Why representation matters, the cost of invisibility, and how visible role models create possibility and belonging. - [Equity, not equality](https://joannelockwood.co.uk/guides/equity-not-equality): The difference between treating people the same and treating them fairly — and why pure meritocracy is a myth. - [Inclusion doesn’t just happen](https://joannelockwood.co.uk/guides/inclusion-doesnt-just-happen): Left to chance, culture drifts to the default. Why inclusion takes intention — not just good intentions. - [What is inclusive leadership?](https://joannelockwood.co.uk/guides/what-is-inclusive-leadership): Its meaning, the behaviours of inclusive leaders, real examples, and how leadership turns diversity into belonging. - [Why book an accredited speaker?](https://joannelockwood.co.uk/guides/why-book-an-accredited-speaker): What accreditation actually means (PSA, IEDP, CPD, FRSA), the process behind it, and why it de-risks your booking. - [Why I’m proud to be accredited](https://joannelockwood.co.uk/guides/proud-to-be-accredited): A personal note on being a Fellow of the PSA and IEDP — and why CPD Standards Office accreditation was worth the effort. - [Inclusion vs belonging](https://joannelockwood.co.uk/guides/inclusion-vs-belonging): The difference between inclusion and belonging — alone vs lonely, “celebrated not just allowed”, and aligning to culture and values. - [Strong opinions, weakly held](https://joannelockwood.co.uk/guides/strong-opinions-weakly-held): Etch your views, don’t carve them — overcoming the fear of being wrong and holding opinions with humility. - [Psychological safety at work](https://joannelockwood.co.uk/guides/psychological-safety-at-work): What it means, why it matters for inclusion, and the everyday ways leaders build it. - [Emotional intelligence & inclusive leadership](https://joannelockwood.co.uk/guides/emotional-intelligence-and-inclusion): How self-awareness, empathy and regulation underpin inclusive leadership. - [Cultural intelligence (CQ)](https://joannelockwood.co.uk/guides/cultural-intelligence): Working across cultures and difference — curiosity over assumption. - [Inclusive recruitment](https://joannelockwood.co.uk/guides/inclusive-recruitment): Fair hiring across four stages — foundations, attract, recruit, retain. - [Trans inclusion at work](https://joannelockwood.co.uk/guides/trans-inclusion-at-work): What it means, why it matters, and the practical basics every workplace needs. - [How to be a trans ally at work](https://joannelockwood.co.uk/guides/how-to-be-a-trans-ally-at-work): Active vs passive allyship, calling people in not out, and recovering when you get it wrong. - [Pronouns & inclusive language](https://joannelockwood.co.uk/guides/pronouns-and-inclusive-language-at-work): Pronouns, terminology, and how to recover gracefully from a misgender. - [Supporting a colleague who's transitioning](https://joannelockwood.co.uk/guides/supporting-a-colleague-who-is-transitioning): A manager's guide — conversations, confidentiality and practical adjustments. - [Supporting a partner through transition](https://joannelockwood.co.uk/guides/supporting-a-partner-through-transition): Marie Manley's honest reflections on grief, love and acceptance — supporting the person beside the person. - [Mentoring vs coaching: what’s the difference?](https://joannelockwood.co.uk/guides/mentoring-vs-coaching): Sharing experience vs surfacing your own answers — and why the best work blends both. - [The reluctant mentor](https://joannelockwood.co.uk/guides/the-reluctant-mentor): Why the people who’d make the best mentors hesitate — and why they shouldn’t. - [Credentials vs credibility](https://joannelockwood.co.uk/guides/credentials-vs-credibility): Formal training matters, but it’s not the only source of value — owning the lived credibility you’ve already earned. - [Mirror, anchor, permission](https://joannelockwood.co.uk/guides/mirror-anchor-permission): A simple way to be useful — help people see clearly, steady themselves and take the next step. - [Inclusive mentoring: mentorship vs sponsorship](https://joannelockwood.co.uk/guides/inclusive-mentoring-mentorship-vs-sponsorship): Advice opens minds; advocacy opens doors — why under-represented talent needs sponsors, not just mentors. - [Mentoring in the age of AI](https://joannelockwood.co.uk/guides/mentoring-in-the-age-of-ai): Leading people well through AI change — what to delegate, and what never to outsource. - [Trans inclusion mentoring & fractional support](https://joannelockwood.co.uk/guides/trans-inclusion-mentoring): A fractional inclusion-lead for confident, defensible trans and LGBTQ+ inclusion. - [Trans & gender identity: terms explained](https://joannelockwood.co.uk/guides/trans-and-gender-identity-terms-explained): A plain-English glossary of transgender, cisgender, non-binary and more. - [Why trans inclusion matters to me](https://joannelockwood.co.uk/guides/why-trans-inclusion-matters-to-me): Joanne's personal reflection on lived experience and why this work matters. - [Pride that lasts all year](https://joannelockwood.co.uk/guides/pride-that-lasts-all-year): Beyond the rainbow lanyard — performative vs genuine, year-round inclusion. - [AI & bias at work](https://joannelockwood.co.uk/guides/ai-and-bias-at-work): How bias enters AI systems and reproduces exclusion — and the human review that checks it. - [When AI escalates conflict](https://joannelockwood.co.uk/guides/ai-grievances-keeping-humans-in-the-conversation): AI-drafted grievances and replies escalate disputes — how to keep humans in the conversation. - [The AI readiness divide](https://joannelockwood.co.uk/guides/the-ai-readiness-divide): Not access, but capability — closing the AI readiness gap without leaving anyone behind. - [Using AI for good](https://joannelockwood.co.uk/guides/using-ai-for-good-at-work): Inclusive ways to use AI as a coach and accessibility aid, with human judgement at the centre. - [Using AI responsibly and inclusively](https://joannelockwood.co.uk/guides/using-ai-responsibly-and-inclusively): Six everyday habits for using AI without quietly excluding people — bias awareness, human oversight, transparency, accessibility, data care and modelling good use. - [Writing inclusive job adverts](https://joannelockwood.co.uk/guides/writing-inclusive-job-adverts): Remove coded language, separate essential from desirable, and signal genuine inclusion. - [Reducing bias in hiring](https://joannelockwood.co.uk/guides/reducing-bias-in-hiring): Bias in shortlisting, interviews and AI-assisted hiring — and what to do about it. - [Running inclusive meetings](https://joannelockwood.co.uk/guides/running-inclusive-meetings): Meetings where every voice counts, not just the loudest or most senior. - [Courageous conversations](https://joannelockwood.co.uk/guides/courageous-conversations-at-work): Raising and holding difficult inclusion conversations with warmth and candour. - [E+R=O: the “+” is perspective](https://joannelockwood.co.uk/guides/event-response-outcome): Encounter + Reaction = Outcome — change your perspective, change the outcome. - [Agreeing to understand](https://joannelockwood.co.uk/guides/agreeing-to-understand): Understand why someone believes something — not agreeing to disagree, but to understand. - [What is conscious inclusion?](https://joannelockwood.co.uk/guides/conscious-inclusion): If we’re not consciously inclusive, we may be unconsciously excluding. - [Privilege without defensiveness](https://joannelockwood.co.uk/guides/privilege-without-defensiveness): Privilege isn’t an accusation — beyond “what about me?”, bring everyone in. - [Leaning in, not leaning away](https://joannelockwood.co.uk/guides/leaning-in-not-leaning-away): The fear of getting it wrong makes us withdraw — how to lean in instead. - [The Johari Window & the Overton Window](https://joannelockwood.co.uk/guides/johari-and-overton-windows): Two windows on inclusion — Johari (self-awareness, blind spots, disclosure) and Overton (how the range of acceptable ideas shifts) — and why each matters in EDI. - [Razors & rhetorical traps](https://joannelockwood.co.uk/guides/razors-and-rhetorical-traps): Sharp, humane thinking tools for inclusive leaders — Hanlon’s, Occam’s and friends, plus spotting the motte-and-bailey trap to keep hard EDI conversations honest. - [Ethos, logos, pathos](https://joannelockwood.co.uk/guides/ethos-logos-pathos): Compliance, business case or genuine care — why the human “why” makes inclusion stick. - [FREDA — a daily inclusion checklist](https://joannelockwood.co.uk/guides/freda-principles): Fairness, Respect, Equality, Dignity, Autonomy — five questions to run in real time. - [Hygiene before motivation](https://joannelockwood.co.uk/guides/herzberg-hygiene-before-motivation): Fix the environment first — psychological safety and dignity before motivation programmes. - [The castle and the drawbridge](https://joannelockwood.co.uk/guides/the-castle-and-the-drawbridge): When challenge triggers defence, people raise the drawbridge — how to lower it instead. - [Tolerated, accepted, embraced](https://joannelockwood.co.uk/guides/tolerated-accepted-embraced): The inclusion spectrum — and why being merely tolerated can be worse than excluded. - [Inclusion by design: the soup-spoon test](https://joannelockwood.co.uk/guides/inclusion-by-design-the-soup-spoon-test): Asking “who are we not thinking of?” before it goes live — inclusion built in, not bolted on. - [Why inclusive language matters](https://joannelockwood.co.uk/guides/why-inclusive-language-matters): How language shapes belonging, intent vs impact vs accountability, and why it’s about respect — not perfection. - [Everyday inclusive language](https://joannelockwood.co.uk/guides/everyday-inclusive-language): Job titles, idioms, dated terms and “the term we always used” — the small everyday swaps that build belonging. - [Getting it wrong gracefully](https://joannelockwood.co.uk/guides/getting-it-wrong-gracefully): The repair model in depth — handling slip-ups calmly and proportionately, and why over-apologising backfires. - [Language keeps moving](https://joannelockwood.co.uk/guides/language-keeps-moving): Language evolves across time, communities and settings — stay curious, not defensive, when “it’s all gone too far”. - [Microaggressions at Work: Small Cuts That Add Up](https://joannelockwood.co.uk/guides/microaggressions-at-work): What microaggressions are, why they accumulate into invisible bruises, and how to respond well — whether you experience one, witness one, or commit one. - [Imposter Syndrome at Work](https://joannelockwood.co.uk/guides/imposter-syndrome-at-work): What imposter syndrome is, why it hits under-represented people harder, and practical ways to manage it — plus how leaders build cultures where it’s less likely to take hold. - [Employee Resource Groups & Staff Networks](https://joannelockwood.co.uk/guides/ergs-and-staff-networks): What employee resource groups and staff networks are, the value they bring, and how to set them up, sponsor and sustain them well — without tokenism, unpaid labour or a missing mandate. - [Including Colleagues with Sensory Impairments at Work](https://joannelockwood.co.uk/guides/sensory-impairment-at-work): A practical, dignity-based guide to including colleagues with sight loss, hearing loss and other sensory differences — awareness, inclusive communication, accessible environments and events, and everyday adjustments. - [Communicating Across Cultures at Work](https://joannelockwood.co.uk/guides/communicating-across-cultures): High and low-context styles, directness, idioms and humour that don’t travel, and language inclusion for non-native speakers — built on curiosity and humility, not a memorised rulebook. ## Self-checks (free two-minute diagnostics) - [Am I an active or passive ally?](https://joannelockwood.co.uk/diagnostics/allyship): When it matters, do you lean in — or quietly look away? - [Do you feel safe — and like you belong?](https://joannelockwood.co.uk/diagnostics/psychological-safety-belonging): An honest read on whether you feel safe — and truly belong — at work. - [Do you use AI responsibly and inclusively?](https://joannelockwood.co.uk/diagnostics/ai-inclusion): How responsibly and inclusively you use AI in your work. - [How confident are you with inclusive language?](https://joannelockwood.co.uk/diagnostics/inclusive-language-confidence): How confident and skilled you are with inclusive language, day to day. - [How culturally intelligent are you?](https://joannelockwood.co.uk/diagnostics/cultural-intelligence): How well you understand, adapt to and bridge across cultural difference. - [How emotionally intelligent are you?](https://joannelockwood.co.uk/diagnostics/emotional-intelligence): How well you read and manage emotions — your own and other people's. - [How neuroinclusive are you?](https://joannelockwood.co.uk/diagnostics/neuroinclusion): How well you include and get the best from neurodivergent colleagues. - [How well do you handle challenging conversations?](https://joannelockwood.co.uk/diagnostics/challenging-conversations): How well you handle the conversations most people avoid. - [What kind of hirer are you?](https://joannelockwood.co.uk/diagnostics/inclusive-recruitment): How inclusively you hire, across the six stages where talent quietly leaks. - [What kind of leader are you?](https://joannelockwood.co.uk/diagnostics/inclusive-leadership): The kind of leader you are, and how inclusively you actually lead. - [What kind of mentor are you?](https://joannelockwood.co.uk/diagnostics/mentoring): The kind of mentor you are — and how to be even more useful. - [What kind of trans ally are you?](https://joannelockwood.co.uk/diagnostics/trans-ally): An honest, personal look at the kind of trans ally you are — and your next step. ## Fees - Keynote (virtual): from £3,000 - Keynote (in-person, standard): from £3,795 - Keynote (in-person, premium): from £4,995 - Workshop: from £1,995 - Fireside chat / panel / lunch & learn: from £2,995 - Consulting & advisory: from £400/hour or £2,795/day Indicative and exclude VAT. Concessions are available for charities, community groups and the public sector. Every engagement is scoped through a free discovery call. ## Podcast Inclusion Bites — 240+ episodes, on Spotify, Apple Podcasts, YouTube, Substack. https://joannelockwood.co.uk/podcast ## FAQ ### What does Joanne Lockwood speak about? Joanne speaks on inclusion, belonging, inclusive leadership and the human side of AI. Her flagship keynote is "AI, Belonging and the Human Future of Work", alongside topics on inclusive culture, inclusive leadership, inclusive recruitment, DEI, and LGBTQIA+ inclusion. See /topics. ### How much does it cost to book Joanne? Keynotes start from £3,000 for virtual and from £3,795 / £4,995 in person; workshops from £1,995; fireside chats and panels from £2,995; consulting from £400/hour or £2,795/day. Fees exclude VAT, with concessions for charities and the public sector. Full detail at /rates-fees, and every engagement is scoped on a free discovery call. ### How do I book Joanne? Book a free discovery call at /contact, or message +44 7802 215457 on WhatsApp. It is a relaxed conversation about your event and audience, after which Joanne sends a proposal. ### Does Joanne speak virtually and internationally? Yes — Joanne delivers in person, virtually and hybrid, across the UK and internationally, and uses a professional broadcast setup for online events. ### How long is a keynote? Keynotes typically run from 15 to 60 minutes (the flagship AI keynote can flex within that), with workshops available as half- or full-day sessions. Format and timing are tailored to your event. ### What is the "AI, Belonging and the Human Future of Work" keynote about? It explores what AI really means for people — belonging, leadership and the changing nature of work — and how organisations keep humans at the centre. It is grounded in Joanne's hands-on AI work, so it is neither hype nor doom. See /topics/ai-belonging-future-of-work. ### What makes Joanne different from other inclusion speakers? Two decades in IT and STEM before moving into inclusion means Joanne brings a technologist's grounding to the human side of AI, combined with lived experience as a transgender woman and the craft of a Fellow of the Professional Speaking Association. She informs, entertains and moves audiences to act. ### Can Joanne run workshops, panels or fireside chats? Yes. As well as keynotes, Joanne delivers workshops, fireside chats, panels, Q&A sessions and acts as a subject-matter expert — in person, virtual or hybrid. ### What is Inclusion Bites? Inclusion Bites is Joanne's podcast — 240+ episodes of conversations on inclusion, belonging and culture, available on Spotify, Apple Podcasts, YouTube and Substack. See /podcast. ### How do I get on the podcast, or invite Joanne onto mine? To be a guest on Inclusion Bites, apply at /be-a-guest. To invite Joanne onto your podcast or live stream, see /podcast-guesting. ### What AV and technical setup does Joanne need? For in-person events: a lapel or headset microphone, a confidence monitor and a screen suitable for the room. For online: she joins on all major platforms with a broadcast-quality setup. Full detail at /technical-requirements. ### Are there concession rates for charities or the public sector? Yes — concessions are available for charities, community groups and the public sector. Mention it on your discovery call and Joanne will tailor a proposal. ### What is belonging in the workplace? Belonging is the felt experience of being accepted, valued and able to be yourself at work — beyond being merely present or "included". It is where diversity and inclusion efforts ultimately land: people do their best work when they feel they belong. Joanne speaks and runs workshops on building cultures of belonging. ### What's the difference between diversity, inclusion and belonging? Diversity is the mix of people; inclusion is making sure that mix is invited in and can participate; belonging is whether they actually feel they fit and are valued. You can be diverse and even inclusive on paper yet still have people who do not feel they belong — which is why Joanne focuses on belonging as the real measure of culture. ### How do you create a sense of belonging at work? Belonging is built through everyday behaviours, not one-off events: inclusive leadership, psychological safety, fair processes, visible role models and small consistent signals that people are valued. Joanne helps leaders and teams move from intention to these practical habits through keynotes and workshops — see /topics/inclusive-culture-belonging. ### I’m looking for a diversity and inclusion speaker for a conference or event — can I book Joanne? Yes. Joanne Lockwood is a professional diversity, equity and inclusion keynote speaker booked for conferences, corporate events, leadership programmes, awaydays and Pride events across the UK and internationally — in person, virtual or hybrid. Her flagship keynote is “AI, Belonging and the Human Future of Work”, alongside belonging, inclusive leadership, allyship and LGBTQIA+ inclusion. Book a free discovery call at /contact. ### Do you run inclusion workshops or training — are you available as a facilitator or trainer? Yes. As well as keynotes, Joanne facilitates interactive workshops and training on inclusive culture, inclusive leadership, allyship and belonging, as half- or full-day sessions, in person or virtual. See /topics and book a free discovery call at /contact. ### Can I book Joanne as a podcast guest, or to interview on inclusion? Absolutely. Joanne is an experienced and engaging podcast guest and interviewee on inclusion, belonging, transgender and LGBTQIA+ inclusion, allyship, culture change and the human side of AI — and hosts the Inclusion Bites podcast herself. Invite her onto your show or podcast at /podcast-guesting. ### Who can speak on transgender or LGBTQ+ inclusion at our event? Joanne Lockwood speaks on transgender and LGBTQIA+ inclusion from lived experience, with warmth, humour and practicality — for Pride events, conferences and leadership audiences. See /topics/lgbtqia-inclusion-pride and book at /contact. ### We need an AI and inclusion or future-of-work speaker — does Joanne cover that? Yes — Joanne’s flagship keynote “AI, Belonging and the Human Future of Work” explores what AI really means for people, belonging and leadership, grounded in her hands-on AI work, so it is neither hype nor doom. See /topics/ai-belonging-future-of-work and book at /contact. ## Contact Book a free discovery call at https://joannelockwood.co.uk/contact. Phone/WhatsApp +44 7802 215457.