How do we bring our people with us as AI arrives — without losing trust or belonging?
AI doesn't create a culture — it amplifies the culture it enters.
Watch · the keynote trailer
AI adoption that sticks — trust kept, resistance lowered, bias and reputational risk reduced. The room leaves AI-confident and human-first.
Conference keynote · All-hands · Leadership away-day
About this keynote
Artificial intelligence is already reshaping how people communicate, apply for jobs, learn, make decisions and resolve conflict. The hype says the question is technical. It isn’t. Used passively, AI quietly reproduces the exclusion already in the room. Used with care, it can widen participation and strengthen trust. Either way, the deciding factor is human.
So in this practical, grounded keynote — no doom, no breathless evangelism — I reframe AI as a belonging, culture and leadership issue rather than an IT one. Drawing on my years running technology businesses and my work on inclusive culture, I keep the conversation where people actually work: the grievance already on someone’s desk, the CV that may or may not be the candidate, the colleague who feels left behind.
What we explore
The distinctive thread here is the gap between those racing ahead with AI and those quietly falling behind — the “AI readiness divide”, where confidence, access and permission decide who gets to take part. We look squarely at where bias hides in automated decisions, at AI-assisted grievances and recruitment, and at the moments where human judgement, governance and ethics simply have to hold the line. The aim isn’t to make everyone an expert; it’s to make everyone a thoughtful, questioning user who keeps people at the centre.
Think, feel and act differently
Think differently — AI is a mirror of your culture, not a neutral tool; it amplifies what is already there.
Feel differently — less hype and less fear, and more steady confidence about keeping humanity in the final say.
Act differently — question the outputs, name the bias, and design AI use that widens participation rather than narrowing it.
That movement — from anxious onlooker to confident, critical user — is how the session takes the room from awareness, through understanding, to action.
Who this is for
Conference and all-hands audiences, belonging, EDI and culture events, and the leadership and HR teams navigating what AI really means for their people.
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Watch · Joanne in conversation
Joanne answering live questions on AI
A short reel of Joanne answering audience questions on AI at the LexisNexis Risk Belonging Conference in September 2026 — unscripted, in the room, the same way she'd answer yours.
Risk Belonging Conference 2026, LexisNexis Risk — September 2026
Bespoke to your audience — but well-trodden. Delivered for LEGO · NHS England · Unilever · John Lewis · lululemon.
“Warm, engaging and genuinely enlightening and insightful. As a speaker, Joanne is an incredible knowledge bank, with a sense of humour!”
