1. Introduction
At SEE Change Happen Ltd, we are committed to protecting the privacy and security of our delegates’ information. This policy outlines our practices and procedures for collecting, using, and safeguarding the personal data of our delegates, in compliance with the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR).
2. Scope
This policy applies to all personal data collected by SEE Change Happen Ltd, including information gathered during events, workshops, consultations, and through our digital platforms.
3. Data Collection
SEE Change Happen Ltd collects personal data of delegates for the purpose of providing tailored workshop experiences, sending relevant communications, and improving our services. The types of data collected may include:
– Name and contact details (e.g., email, phone number)
– Professional information (e.g., job title, company)
– Special requirements (e.g., dietary, accessibility needs)
– Feedback and survey responses
4. Legal Basis for Processing Data
We process personal data based on the following legal grounds:
– Consent: We obtain explicit consent from delegates for processing their personal data.
– Contractual Necessity: Processing is necessary for the performance of a contract with the delegate or to take steps at the request of the delegate prior to entering a contract.
– Legitimate Interests: We process data for legitimate business interests, including providing and improving our services and communications.
5. Data Use
SEE Change Happen Ltd uses personal data for the following purposes:
– Delivering and managing our events and workshops
– Communicating with delegates, including sending updates and promotional materials
– Improving and personalising our services
– Conducting surveys and collecting feedback
– Meeting legal and regulatory requirements
6. Data Sharing and Disclosure
We do not sell or rent delegate information to third parties. Personal data may be shared with third-party service providers for the purposes of event organisation, data analysis, and communication delivery. All third parties are required to maintain the confidentiality and security of the data and to process it in accordance with our instructions.
7. Data Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised or unlawful processing, accidental loss, destruction, or damage. These measures include:
– Data encryption and secure storage
– Restricted access to personal data
– Regular data security assessments
– Staff training on data protection
8. Data Retention
Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, in accordance with our retention policy and legal obligations. Upon expiration of this period, the data is securely deleted or anonymised.
9. Delegates’ Rights
Delegates have the following rights regarding their personal data:
– Access to their personal data
– Correction of inaccurate or incomplete data
– Erasure of their personal data
– Restriction on processing of their data
– Data portability
– Object to processing based on legitimate interests
– Withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal
10. Policy Updates
This policy may be updated periodically to reflect changes in our practices or regulatory requirements. Delegates will be notified of any significant changes.
11. Contact Information
We welcome any questions, comments and requests regarding this Data Protection of Delegate Information Policy and should be emailed to info@seechangehappen.co.uk
This policy is effective as of 01 December 2023.
