1. Introduction
SEE Change Happen Ltd is fully committed to inclusivity and equality, ensuring that all delegates, regardless of disability, have equal access to our services and events. This policy outlines our approach to preventing disability discrimination and providing reasonable adjustments for delegates with disabilities, including but not limited to visual or audio impairment, dyslexia, or wheelchair access.
2. Scope
This policy applies to all aspects of our services, including events, workshops, consultations, and digital platforms managed by SEE Change Happen Ltd.
3. Commitment to Accessibility
We are dedicated to creating an accessible and welcoming environment for all delegates. Our commitment extends to:
– Ensuring all venues are wheelchair accessible.
– Providing materials in accessible formats.
– Offering assistive listening devices and sign language interpretation services.
– Continuously improving our website and digital content for accessibility.
4. Identification of Needs
– We proactively communicate with delegates prior to events to identify any specific needs or accommodations required.
– A designated contact person at SEE Change Happen Ltd is available to discuss and arrange necessary adjustments.
5. Reasonable Adjustments
We make the following reasonable adjustments to support delegates with disabilities:
For Visual Impairment:
– Providing materials in large print or Braille.
– Ensuring presentations are accessible, with clear, high-contrast visuals.
– Offering audio descriptions where needed.
For Audio Impairment:
– Utilising hearing loop systems or providing personal amplification devices.
– Arranging for sign language interpreters upon request.
– Ensuring all videos and multimedia are captioned.
For Dyslexia:
– Offering materials in dyslexia-friendly formats, including suitable fonts and colours.
– Providing additional time for reading and comprehension if required.
For Wheelchair Users:
– Ensuring all venues are wheelchair accessible, including ramps and adapted restrooms.
– Providing reserved seating areas for optimal visibility and comfort.
– Ensuring that all activities and breakout sessions are accessible.
6. Training and Awareness
– Our staff receive regular training on disability awareness and on how to effectively implement reasonable adjustments.
– We foster a culture of inclusivity and respect, encouraging feedback and suggestions for improvement.
7. Feedback and Continuous Improvement
– We actively seek feedback from delegates regarding the effectiveness of our adjustments and inclusivity measures.
– We are committed to continuously reviewing and improving our policies and practices in line with delegate feedback and advances in accessibility standards.
8. Complaints and Grievances
– Delegates who feel that they have not been adequately accommodated or have experienced discrimination are encouraged to contact us. We ensure a prompt and thorough investigation of all complaints.
9. Policy Review
This policy will be reviewed annually and updated as necessary to ensure ongoing compliance with legal requirements and best practices in accessibility and inclusivity.
10. Policy Updates
This policy may be updated periodically to reflect changes in our practices or regulatory requirements. Delegates will be notified of any significant changes.
11. Contact Information
We welcome any questions, comments and requests regarding this Disability Discrimination and Reasonable Adjustments Policy and should be emailed to info@seechangehappen.co.uk
This policy is effective as of 01 December 2023.
